Privacy policy

PRIVACY POLICY

Privacy Policy

This Privacy Policy describes how ilcapohousehold.com (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.


Contact

If you have any questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us using the details below:

Il Capo Household

📧 Email: ilcapohousehold@gmail.com

📍 Address: Beirut, Lebanon

🌐 Website: https://ilcapohousehold.com


Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, "Personal Information" means any information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.


Device Information

Purpose of collection

To load the Site accurately for you and to perform analytics on website usage to help improve your shopping experience.

Source of collection

Collected automatically through cookies, log files, web beacons, tags, and similar technologies when you visit our Site.

Disclosure for a business purpose

Shared with our e-commerce platform provider, Shopify.

Personal Information collected

  • IP address
  • Browser type and version
  • Time zone
  • Cookie information
  • Pages and products viewed
  • Search terms
  • Interaction with the Site

Order Information

Purpose of collection

To:

  • Process your orders
  • Arrange shipping
  • Process payments
  • Send invoices and order confirmations
  • Communicate with you regarding your purchase
  • Prevent fraud and manage risk
  • Provide customer support
  • Send updates about products, promotions, or special offers (only if you choose to receive them)

Source of collection

Collected directly from you.

Disclosure for a business purpose

Shared with Shopify and other service providers necessary to process your order (such as payment processors and shipping providers).

Personal Information collected

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)

Customer Support Information

Purpose of collection

To provide customer service and respond to your inquiries.

Source of collection

Collected directly from you.

Disclosure for a business purpose

Shared only when necessary with service providers assisting us in providing customer support.

Personal Information collected

Any information you choose to provide when contacting us, such as:

  • Name
  • Email address
  • Phone number
  • Order number
  • Messages or inquiries

Minors

Our Site is not intended for children under the age of 13.

We do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information, please contact us using the details above so we can promptly remove the information.

Note: I changed the age from 6 (which was in Premkey's version) to 13. This is much more common for online stores and aligns better with international privacy standards.


Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our business and fulfill your orders.

For example:

  • Shopify powers our online store and securely processes your information to provide our services.
  • We may disclose your Personal Information when required by applicable law, legal process, or governmental request.
  • We may also share information when necessary to protect our rights, prevent fraud, or enforce our policies.

Behavioral Advertising

We may use your Personal Information to provide you with relevant marketing communications and promotional content that may be of interest to you.

For example:

  • We may share information about your use of our Site, your purchases, and your interaction with our advertisements with our advertising partners through cookies and similar technologies, where permitted by applicable law.
  • We may use Shopify Audiences to help display relevant advertisements to customers who may be interested in our products. This may include sharing information such as your purchases and the email address associated with your orders with Shopify Audiences, in accordance with Shopify's Privacy Policy.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting Out of Targeted Advertising

If applicable, you may opt out of personalized advertising through the following services:

Facebook
https://www.facebook.com/settings/?tab=ads

Google Ads
https://www.google.com/settings/ads

Microsoft Advertising (Bing)
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some participating advertising services by visiting:

https://optout.aboutads.info/


Using Personal Information

We use your Personal Information to:

  • Process and fulfill your orders.
  • Process payments securely.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Communicate with you regarding your orders.
  • Improve our website and services.
  • Detect and prevent fraud.
  • Send marketing emails and promotional offers if you have chosen to receive them.

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under one or more of the following lawful bases:

  • Your consent.
  • Performance of a contract between you and Il Capo Household.
  • Compliance with our legal obligations.
  • Protection of your vital interests.
  • Performance of a task carried out in the public interest.
  • Our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Retention

When you place an order through our Site, we retain your Personal Information for our business records unless and until you request that we delete it, unless we are legally required to keep certain information for tax, accounting, fraud prevention, or other legal purposes.


Automatic Decision-Making

If you are a resident of the European Economic Area (EEA), you have the right to object to decisions based solely on automated processing, including profiling, where such decisions produce legal or similarly significant effects concerning you.

Il Capo Household does not engage in fully automated decision-making that has legal or significant effects on customers.

However, our e-commerce platform provider, Shopify, uses limited automated decision-making to help detect and prevent fraudulent transactions.

Examples include:

  • Temporary blocking of IP addresses associated with repeated failed payment attempts.
  • Temporary blocking of payment methods associated with suspicious activity.

These measures are designed solely to protect both customers and our store from fraudulent transactions.


Your Rights

GDPR (European Economic Area)

If you are located in the EEA, you have the right to:

  • Access the Personal Information we hold about you.
  • Correct inaccurate Personal Information.
  • Update your Personal Information.
  • Request deletion of your Personal Information.
  • Receive a copy of your Personal Information in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.

Your Personal Information may initially be processed in Ireland and may subsequently be transferred outside Europe, including to Canada and the United States, where Shopify and its service providers operate.


California Privacy Rights (CCPA)

If you are a resident of California, you may have the right to:

  • Know what Personal Information we collect.
  • Request access to your Personal Information.
  • Request correction of inaccurate information.
  • Request deletion of your Personal Information.
  • Receive a copy of your Personal Information.

You may also authorize another person to submit these requests on your behalf by contacting us using the information provided above.

Cookies

A cookie is a small text file that is downloaded to your computer or mobile device when you visit our Site. Cookies help improve your browsing experience by remembering your preferences and allowing our website to function efficiently.

We use different types of cookies, including:

  • Essential Cookies – Required for the proper operation of our website, such as shopping cart and checkout functionality.
  • Performance Cookies – Help us understand how visitors use our website so we can improve its performance.
  • Marketing Cookies – May be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.
  • Functional Cookies – Remember your preferences, such as language or region settings, to provide a more personalized experience.

Many of these cookies are provided through Shopify, which powers our online store.

The length of time a cookie remains on your device depends on whether it is a session cookie (deleted when you close your browser) or a persistent cookie (stored until it expires or is deleted).

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website, including the shopping cart and checkout process.

For more information about cookies and how to manage them, you can visit:

https://www.allaboutcookies.org


Do Not Track

Some web browsers offer a "Do Not Track" (DNT) feature.

Because there is currently no consistent industry standard for responding to Do Not Track signals, Il Capo Household does not alter its data collection and usage practices when such signals are received.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory requirements.

Any updates will be posted on this page, and the revised Privacy Policy will become effective immediately upon publication unless otherwise stated.

We encourage you to review this page periodically to stay informed about how we protect your Personal Information.


Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your Personal Information, please contact us using the details below:

Il Capo Household

📧 Email: ilcapohousehold@gmail.com

📍 Address: Beirut, Lebanon

🌐 Website: https://ilcapohousehold.com

We will do our best to investigate and respond to your concerns as promptly as possible.

If you are not satisfied with our response and you are entitled to do so under applicable law, you may have the right to lodge a complaint with your local data protection authority.


Last Updated: July 2026